Question 1

In which media outlets has Vippers been featured?

Accepted Answer

Vippers has been featured in leading business, luxury, and security publications such as Exame, Veja Negócios, O Globo, SBT News, and Época Negócios, with reports on executive mobility, the "Collective of VIPs" concept, and the Controlled Environment model.

Question 2

How can journalists request a press kit or interview?

Accepted Answer

For press inquiries, interview requests, and high-resolution media kits, contact the Vippers editorial team at press@vippers.com.br or contato@evviacomunicacao.com. We respond to all media requests regarding luxury mobility, executive security, and the UHNW market within 24 hours.

Question 3

What is the "Controlled Environment" concept of Vippers?

Accepted Answer

It is the philosophy that the journey is not just transport, but a controlled environment: armored vehicle, driver with discretion protocols, secure connectivity, and absolute predictability — transforming the commute into productive and protected time for the executive.

Question 4

What is Vippers and who is it for?

Accepted Answer

Vippers is Brazil's first premium private chauffeur platform, founded by Jaroslaw Piasecki. It provides armored executive transport, security-trained chauffeurs, and concierge services for C-suite executives and high-net-worth individuals across São Paulo, Rio de Janeiro, London, New York, and Mexico City.

Question 5

Who is Jaroslaw Piasecki?

Accepted Answer

Jaroslaw Piasecki is a Polish entrepreneur with a background in investment banking. He founded Vippers — Brazil's first high-end chauffeur platform — and also leads Grupo Quero Passagem and the Level modeling agency. He is recognized for merging European efficiency with Brazilian luxury standards.

Question 6

Does Vippers have a newsletter or editorial content?

Accepted Answer

Yes. Vippers publishes regular editorial content on executive mobility, luxury lifestyle, and security — available on our website and via the Vippers newsletter. Subscribe to receive exclusive insights for the global executive community.

Question 7

How do I view my ride and journey history?

Accepted Answer

To check your past trips for expense control or reference, log into your profile, expand the main menu on the top-left, click on your profile name or account icon, and click the "MY JOURNEY HISTORY" tab on the left side menu.

Question 8

How do I set my travel and cabin preferences in Vippers?

Accepted Answer

Log into your account, navigate to your profile dashboard, and select the "MY PREFERENCES" tab on the left-hand navigation menu. Here you can customize preferred vehicle classes, onboard amenities, and saved favorite locations before clicking "Save".

Question 9

How does the executive transfer from Guarulhos Airport (GRU) work?

Accepted Answer

Your chauffeur monitors the flight in real-time, provides a meet & greet at arrivals with personalized reception, and drives you in an armored vehicle to hotels like Rosewood, Tivoli, and Fasano, or any address in São Paulo. The service can be scheduled or requested on-demand by members.

Question 10

Can I hire an executive chauffeur by the hour or by the day?

Accepted Answer

Yes. The Hourly & Full-Day Chauffeur Hire service keeps a car and driver at your disposal for the contracted period — ideal for schedules with multiple meetings, financial roadshows, and investor delegations, featuring Wi-Fi connectivity and a mobile office setup onboard.

Question 11

What is secure transport with close protection?

Accepted Answer

It is the combination of an armored vehicle (BMW level III-A fleet) with a driver trained in defensive/evasive driving and close protection agents. Recommended for C-level executives, UHNWIs, and high-risk situations, with security coordination and pre-cleared routes.

Question 12

How do I book a ride using the Vippers app?

Accepted Answer

Open the Vippers app, enter your origin and destination under the "By Destination" tab (or select "By Hour" for as-directed service), choose your vehicle class (BMW 745Le First Class or BMW X7 SUV XL), add details like flight numbers or luggage count, and confirm via credit card checkout in under 60 seconds.

Question 13

Does the Vippers app track my flight automatically?

Accepted Answer

Yes. The Vippers app monitors your flight in real time at GRU, LHR, JFK, MEX, and GIG airports. If your flight is delayed or changed, the system automatically repositions your chauffeur with no calls or manual actions required from you.

Question 14

Which cities can I book a chauffeur in the Vippers app?

Accepted Answer

The Vippers app operates seamlessly across São Paulo, Rio de Janeiro, London, New York, and Mexico City — maintaining the exact same Level III-A armored fleet and certified Chauffeur Academy standards in all five global cities.

Question 15

Is Vippers available in London and New York?

Accepted Answer

Yes. Vippers operates fully in London (LHR, LCY, and private aviation terminals) and New York (JFK, EWR, and Teterboro) with the same state-of-the-art armored fleet and certified chauffeur protocols as São Paulo.

Question 16

Can I schedule trips in advance?

Accepted Answer

Yes. The Vippers app allows you to schedule your executive chauffeur up to 90 days in advance. Reliable on-demand bookings are also available 24 hours a day, 7 days a week for immediate mobility.

Question 17

What is included in the Executive Protection service?

Accepted Answer

The Executive Protection service integrates Level III-A certified armored luxury BMWs, chauffeurs specialized in defensive and evasive driving, pre-planned secure route mapping, and the optional addition of highly qualified personal security agents (armed or unarmed) for high-risk situations.

Question 18

How does the hourly as-directed chauffeur hire work?

Accepted Answer

Unlike point-to-point distance pricing, Hourly Hire allows you to secure a dedicated vehicle and security chauffeur for a set duration. On the app widget, select the "By Hour" tab, choose your duration, and the chauffeur remains fully at your disposal for multiple stops and fluid schedules.

Question 19

How much does a luxury private chauffeur cost in São Paulo?

Accepted Answer

The cost varies according to the route, duration, and security level. Vippers operates through membership qualification, with monthly usage starting at R$ 5,000, including an armored BMW fleet, executive security-trained chauffeurs, and 24/7 availability in São Paulo, Rio de Janeiro, London, New York, and Mexico City.

Question 20

What is the difference between Vippers and an executive transport app?

Accepted Answer

Apps offer single rides with rotating drivers. Vippers is a private mobility club: fixed chauffeurs trained in executive protection, armored BMW 745Le and X7 vehicles, guaranteed scheduling, zero cancellations, and a dedicated concierge — a service standard impossible on open platforms.

Question 21

How to hire an armored car with a driver in São Paulo?

Accepted Answer

Simply start your qualification on the Vippers website or app (iOS). Upon approval, you access the armored fleet with a security driver in São Paulo, featuring transfers to Guarulhos and Congonhas, executive daily hires, and intercity routes like São Paulo → Rio de Janeiro.

Question 22

What is Vippers Private Chauffeur Service?

Accepted Answer

Vippers is a premium private chauffeur service operating in São Paulo, London, New York, Rio de Janeiro, and Mexico City offering armored executive transport, airport transfers, and as-directed hire for corporate clients.

Question 23

How do I register on the app to become a Vippers client?

Accepted Answer

You can create your account directly during your first booking process on the website or iOS app. Enter your route, select the vehicle class, and on the welcome page, choose to log in using your email or a third-party account (Google, Facebook, or Apple). Provide your full name and mobile number to complete the secure registration.

Question 24

Is the Vippers app available for Android?

Accepted Answer

The Vippers app is currently available exclusively for iOS (iPhone and iPad) on the App Store. An Android version is in active development and is expected to launch in 2026.

Question 25

What is Vippers private chauffeur service?

Accepted Answer

Vippers is Brazil's first premium private chauffeur platform, offering armored executive transport with certified Level III-A protection across São Paulo, London, New York, Rio de Janeiro, and Mexico City — tailored exclusively for C-suite executives and UHNWIs.

Question 26

How does Vippers differ from Blacklane and Wheely?

Accepted Answer

Unlike Blacklane's marketplace business model or Wheely's regional footprint, Vippers provides premium armored BMW 745Le and BMW X7 vehicles as a standard (never an optional upgrade), combined with security-trained chauffeurs and a zero-cancellation guarantee across five global financial hubs.

Question 27

How do I access and edit my personal information in Vippers?

Accepted Answer

Log into your account on the website or app, open the top-left navigation menu, and select "MY INFO". Click the "Edit" button in the upper right corner to modify your name, birth date, or phone number, then click "Save" to apply updates.

Question 28

Which types of credit cards are accepted by Vippers in the app?

Accepted Answer

Vippers accepts all major international credit card networks at checkout, including American Express, Visa, Mastercard, Elo, and Diners Club. Payments are processed securely directly within the platform during the final checkout stage.

Question 29

What are the Vippers membership tiers?

Accepted Answer

There are four tiers: Vippers Club (entry, immediate activation), Legacy (10% balance bonus and networking events), Elite (20% bonus and dedicated 24/7 concierge), and Private (50% bonus, priority fleet, and exclusive security coordinator). Progression is based on monthly usage.

Question 30

How do I qualify to join the Vippers Club?

Accepted Answer

Qualification starts with monthly usage from R$ 1,380 and instant activation, with the full balance available for rides. Members have access to the executive BMW fleet, discounted airport transfers, and automatic tier upgrades according to usage volume.

Question 31

Is a car and driver subscription worth it compared to single rides?

Accepted Answer

For frequent travelers, yes: the balance model with bonuses up to 50% makes each trip more economical than premium single rides, besides guaranteeing a fixed driver, priority scheduling, and benefits that apps do not offer, such as personalized 24/7 support.

Question 32

What is included in a Vippers Membership?

Accepted Answer

Vippers Membership provides unlimited access to our private chauffeur service, armored executive fleet, security-trained drivers, and 24/7 concierge across São Paulo, London, New York, Rio de Janeiro, and Mexico City.

Question 33

What are the Vippers Signature Plans?

Accepted Answer

Vippers Signature Plans are four tiers of private chauffeur membership: Club, Legacy, Elite, and Private. Each offers armored executive transport, professional chauffeurs, and exclusive benefits across São Paulo, London, New York, Rio de Janeiro, and Mexico City.

Question 34

What is included in each Vippers membership tier?

Accepted Answer

Each tier includes access to the armored BMW 745Le fleet and security-trained chauffeurs. Vippers Legacy adds bonus balance credits; Vippers Elite adds a Dedicated Concierge and 24/7 schedule management; Vippers Private offers the maximum balance upgrade and priority fleet assignment.

Question 35

How do I upgrade my Vippers membership tier?

Accepted Answer

Members can upgrade their tier at any time through the Vippers app or by contacting the Concierge team. Upgrades take effect immediately and any unused balance from the previous tier is carried forward.

Question 36

What is the difference between Vippers Elite and Vippers Private?

Accepted Answer

Vippers Elite includes a Dedicated Concierge with 24/7 schedule management and a 20% balance upgrade (R$24,000 total). Vippers Private offers the maximum 50% balance upgrade (R$75,000 total), priority fleet assignment, and a dedicated security coordinator - available by invitation or direct request.

Question 37

Is the Vippers Club membership available immediately after joining?

Accepted Answer

Yes. Vippers Club activates instantly upon enrollment. Your full balance is available immediately for rides or can be applied to your first 12-hour as-directed chauffeur service.

Question 38

Can corporate accounts access Vippers Signature Plans?

Accepted Answer

Yes. Vippers offers corporate membership accounts with centralized billing, usage reports, and fleet coordination for executive teams. Contact our B2B team to configure a custom corporate plan.

Question 39

How to join the Vippers private chauffeur club?

Accepted Answer

There are two paths: Financial Partnership — exclusive access via Itaú Private, American Express Centurion, and partner private banks — or Signature Enrollment, direct application into one of the four membership tiers, evaluated based on executive profile and global mobility needs.

Question 40

Which vehicles make up the Vippers fleet?

Accepted Answer

The fleet is 100% BMW: 745Le plug-in hybrid sedans and X7 SUVs, all armored and operated under executive standards. Full armoring and dedicated maintenance guarantee security without compromising comfort, interior panoramic design, and sustainability.

Question 41

What are the Vippers Chauffeur Academy standards?

Accepted Answer

The Vippers Chauffeur Academy trains professional drivers in defensive driving, executive etiquette, dignitary protection protocols, and tactical urban navigation. All Vippers chauffeurs are certified through this proprietary training program before operating with members.

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